Sending the form:
You can fill out the ship return online, and we will notify you by email upon receipt. You can also send us this ship return by email, fax, or registered mail, with your signature and the date of sending (the date of the mail, email or fax being proof).
Return of products:
You have a maximum of 14 days after your ship return request to send the products concerned. The returned products must be in original condition, accompanied by their original packaging.
The refund will be made within 14 days after receipt of the products in original condition.